ONEIC Privacy Notice

When you register a user account (myONEIC) on this website, we collect your name, mobile phone number, email address, account password, address (including province and city) and invoice title. The above personal information is necessary to register a user account on this website. After registration, you can use the information stored in your account, and you may modify the registration details you provided at any time through the editing function.

Some features and services of this website can only be used after registering a user account. If you do not wish to register a user account, you may still browse product pages and use the ordering and payment functions; in that case we will retain your order and shopping cart status after you place an order so that you can check them later.

When you place an online order on this website, you can filter results by manufacturer part number, series, stock status, specification attributes and other criteria, then click on the product you wish to purchase and place your order. For each order we generate the corresponding sales order number / shopping cart ID, shipping address, VAT information, export information, freight information, payment information and order notes. This information constitutes your order information. We collect the order information generated during the ordering process to help us verify your identity, confirm the transaction, process payment settlement, complete delivery, look up orders for you, and provide customer service and after-sales support. Please understand that this order information is necessary for us to provide you with ordering services.

After you log in, we display your order information on the order and shopping cart pages so that you can manage your orders; you can also learn more through the "Help" — "Order Status" pages on the homepage of this website.

You may choose to make online order payments through third-party payment institutions that cooperate with us (including Alipay, WeChat Pay, UnionPay and wire transfer channels, hereinafter referred to as the "Payment Institutions"). We need to share your order amount, order number and other payment information with these Payment Institutions in order to complete the payment. When you make an order payment, this website will redirect you to the relevant pages of the Payment Institution to collect or verify your bank card (including debit cards and credit cards) and other information necessary for payment, confirm your payment instruction and complete the payment. Please refer to the corresponding privacy notices of each Payment Institution.

Once you have completed payment for your order, we will cooperate with SF Express to deliver the products in your order. We share your order information with SF Express within the logistics and delivery process to ensure that the goods you ordered are delivered promptly and safely.

If you require an invoice, you need to provide the invoice title, tax registration number (optional), receiving email address and phone number, and we will issue the invoice according to this information and your requirements.

To help you process orders more efficiently, this website provides auxiliary features such as myLists parts list management, an online calculator, Scheme-it, a reference design library and cross-reference search. If you are a registered user, in order to make it easier for you to look up information you have previously used, we collect and store your myLists list information as well as the files you create in Scheme-it.

To help you learn more about this website, we and the ONEIC WeChat official account will from time to time launch membership benefit campaigns. This website may collect corresponding personal information from you depending on the campaign and promotional content — commonly, for example, campaign codes, reviews and share information.

When we provide customer support to you, in order to accurately identify your issue and provide corresponding help, we may look up your contact information, order information, payment information and so on. When you submit complaints to us through customer service, request explanations of this Privacy Notice, or request the exercise of your personal information rights, we may also need to collect your mobile phone number, email address or other contact details in order to contact you and help resolve your issue.

To investigate factual issues, safeguard your legitimate rights and interests, and continuously improve our service capabilities, we also collect and store the content and records of your communications with customer service, along with other necessary information related to your needs. If you do not wish us to process such information, we may not be able to respond to your requests or inquiries promptly, but this will not affect your normal use of this website.

To help improve the quality of our services, we also collect your complaints and feedback, along with your name and email address. We will carefully review your feedback and reply promptly.

To safeguard the security of your user account, transactions and system operation, ensure your normal use of our services, and more accurately identify and resolve issues you encounter while using our services, during your use of this website we and our third-party service providers or partners may automatically collect device information, connection and status information from your device, including device model, unique device identifiers, device MAC address, IP address, operating system, access date and time, broad geographic location (e.g. country/region or city-level location) and other information related to internet activity.

Collecting this kind of personal information also helps us better understand visitors to our website. We use it for our internal analysis to improve the quality, relevance and security of this website. We also use this information to detect and prevent fraud, security threats and other unlawful or suspicious behavior that may occur on this website.

Please be aware that, in addition to the purposes specifically stated in this Notice, we may also use your personal information for other clearly defined purposes, including customer credit rating checks, advertising and marketing analysis, stock update notifications, auditing of transaction records, fraud monitoring and prevention, and service experience optimization. We will adopt adequate security measures to safeguard these purposes in compliance with applicable laws and regulations.

To ensure the normal operation of this website, to provide you with an easier access experience, to improve our services and to learn how you interact with our website, we use first-party and third-party technologies to store small data files on your computer, usually containing an identifier, the site name and some numbers and characters — such as cookies, web beacons, pixel tags and similar tracking technologies (collectively "Cookies") — some of which are necessary for the website to function properly. For more information about the types of Cookies we use, the reasons for using them, and how you can control Cookies, please see our Cookie Notice.

For business needs in different countries/regions, we provide your registration information and order information to Beijing Weipeng Huaying Electronics Co., Ltd., located in Beijing, China (phone: +86-010-82149008, email: contact@oneic.com), or, if you choose to pay in USD, to our subsidiary located in Hong Kong, China, so that they can communicate with you promptly and provide related order services.

As our business continues to develop, we may carry out mergers, acquisitions, asset transfers and similar transactions. Where the transfer of personal information is involved, we will require, in accordance with applicable laws and regulations and at a standard no lower than that required by this Notice, that the new entity holding your personal information continues to protect it; otherwise we will require it to seek your authorization and consent anew.

Your personal information may be transferred to and processed in countries/regions other than the one in which you reside. Specifically, this website operates in the United States, and our subsidiaries, branches, and third-party service providers and partners operate around the world. This means that when we collect your personal information, we may transfer it to any of these countries/regions for corresponding processing.

The data protection laws of these countries/regions may differ from the laws referenced in this Notice, and may provide different levels of protection for personal information. However, we have adopted appropriate safeguards to require that your personal information is protected in accordance with this Notice, including, where appropriate, implementing the standard contractual clauses of the European Commission or of the United Kingdom (available upon request). We have implemented similar appropriate safeguards together with our third-party service providers and partners, and further details are also available upon request.

To better provide services to you, we may entrust third-party partners to process your personal information. Third-party partners include cloud service providers, marketing service providers, information technology service providers, customer service plugin providers and payment service providers. We may also collect information about you from these third-party service providers. We will only entrust third-party partners to process your information for lawful, legitimate, necessary, specific and clearly defined purposes as stated in this Notice.

For third-party partners that we entrust with the processing of personal information, we require them to process personal information in accordance with our requirements. If a third-party partner wishes to use your information for purposes beyond the scope of our entrustment, it must obtain your separate consent.

The personal information you provide and generate on this website will be stored in the United States. ONEIC will ensure that your personal information is adequately and sufficiently protected in accordance with internationally recognized data protection standards.

We retain your personal information only for as long as necessary to achieve the purposes stated in this Notice. We may also store information in accordance with mandatory legal retention requirements; for example, the E-Commerce Law of the People's Republic of China requires that product and service information and transaction information be retained for no less than three years from the date the transaction is completed.

After the retention period expires, we will delete or anonymize your personal information as required by applicable laws; if deletion or anonymization is not possible (for example, because your personal information has been stored in backup archives), we will securely store your personal information and isolate it from any further processing until it can be deleted.

We attach great importance to and are committed to protecting the security of your personal information. We adopt security protection measures that meet industry standards and are reasonable and practicable to protect your personal information against unauthorized access, public disclosure, use, modification, damage or loss. Specifically, the ONEIC website uses Secure Sockets Layer (SSL) technology, and you can only place online orders with ONEIC through a browser that supports SSL. In that case, your browser automatically enters secure mode when ordering. If your browser does not support SSL, or if you wish to place an order by any method other than this website, please consult the ordering FAQ for alternative ordering methods.

We take all reasonable and practicable measures to ensure that personal information unrelated to this website or its services is not collected. We retain your personal information only for the period necessary to achieve the purposes stated in this Notice, unless an extended retention period is specifically required or permitted by law.

If a personal information security incident occurs, we will, in accordance with applicable laws and regulations, promptly inform you of the basic facts of the incident, its potential impact, the measures we have taken or will take, suggestions for you to prevent and mitigate risks on your own, and the remedies available to you, via SMS, email or any other practicable means. We will also, as required by regulatory authorities, proactively report the handling of personal information security incidents.

You can view the personal information you have provided by clicking "Member Center" — "My Profile" — "Edit" on the pages of this website.

You have the right to obtain a copy of your personal information. If you would like a copy of the personal information we have collected about you, you may contact us at any time through our online customer service or via the contact details in Section 8, "How to Contact Us", of this Notice. Subject to applicable legal requirements and technical feasibility, we will verify your identity and provide you with a copy of your personal information as requested.

When you find that the personal information we hold about you is inaccurate or incomplete, you can correct or complete the personal information you have provided — including name, password, email, shipping address and customer profile — by clicking "Member Center" — "My Profile" — "Edit" on the pages of this website. You may also contact us at any time through online customer service or via the contact details in Section 8, "How to Contact Us", of this Notice; we will verify your identity and promptly correct or complete your personal information.

If you wish to delete your personal information, withdraw consent to this Notice or deactivate your myONEIC account, you may submit a request to us through online customer service or via the contact details in Section 8, "How to Contact Us", of this Notice. Please note that deactivating your account means you will no longer be able to use any information associated with that account.

After the personal information you have stored on this website is deleted from our business systems, if the retention period required by laws or administrative regulations has not yet expired, or if technical limitations exist, we may not be able to immediately delete the corresponding information from backup systems. We will securely store your personal information and limit any further processing of it until the backups can be cleared or anonymized.

If you wish to view this Notice, you may click "Privacy Notice" at the bottom of the pages of this website to view it at any time. This Notice is in a copyable state, and you may copy and save it yourself. If you have questions about the processing rules for personal information generated during your use of this website or its services that are not mentioned in this Notice, you may request an explanation from us through the contact details provided in Section 8, "How to Contact Us", of this Notice.

For the requests above that you submit to us, we will respond within 15 business days of receiving your request. To safeguard the security of your account and personal information, when you submit such requests we may first need you to provide corresponding information to verify your identity and the legitimacy of the request.

This website does not intend to solicit, collect or process any information of minors under the age of 16. If you are a parent or guardian and believe that we have collected a child's information through our website, please contact us by email at contact@oneic.com.

To bring you a better service experience, we continuously strive to improve our services and technologies. When there are updates to this website or changes to legal compliance requirements, we may update certain provisions of this Notice to inform you of specific changes. However, without your explicit consent, we will not diminish the rights you should enjoy under this Notice.

You can check the "Last revised" date displayed at the top of this Notice to learn when it was last updated.

If you have any questions, complaints, opinions or suggestions about our use of your personal information, or if any situation mentioned in this Notice arises that may require you to contact us, please contact our privacy protection team and Data Protection Officer by sending an email to contact@oneic.com.

You may also contact us as follows:

ONEIC

Phone: +86-010-82149008

Email: contact@oneic.com

In addition, you can click "Online Consultation" or "Feedback" on the pages of this website to use the online customer service feature we provide and get in touch with our representative in China:

Beijing Weipeng Huaying Electronics Co., Ltd.

17th Floor, Zhongkun Building, No. 59 Gaoliangqiao Xiejie, Haidian District, Beijing, China

We will contact you as soon as possible and respond within 15 business days after receiving your complaints, opinions and other content.